I am a very knowledgeable customer, came here to discuss the malfunctions I am having with my transmission. When the snow event clears I am going to drop off my car for an $89 diagnoses and hope for good news. (My spare car is sporting 4 baldies and is paralyzed by snow.) Several mechanic friends mentioned this shop to me, (2 who told me to come here vs their shop) and it is not a Johnny come lately business, thus I am giving 5 stars for my limited experience here.